Q & A with Xenium President Anne Donovan at the 2013 HR Leadership Awards

On March 21st, Xenium’s President, Anne Donovan, participated in an HR panel discussion following the awards ceremony. Below are the questions and answers from the event:


How do you make sure managers have the tools and education they need?

Enhance Employee Training for a Competitive Edge

Training Photo
Dedicating the necessary time and resources to provide employees with continuous training will not only enhance their skill set, but it will add a competitive edge to your business. According to ManpowerGroup, companies that form a strategic, long-term and collaborative training plan endorsed by educators, government agencies and the business community will have a distinct competitive advantage over competitors.

Podcast: ‘Fierce Conversations’ Book Discussion & Review

Podcast icon for 'Human Resources for Small Business' podcastMathew Simonton joins the Human Resources for Small Business podcast to discuss the book Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan Scott.

Book Review: Fierce Conversations

Xenium HR reviews Fierce ConversationsEach book the Xenium Book Club reads has an educational and professional purpose. Up to this point, we have examined how to build trust within corporations, how to find a group of personal and trusted advisers, and how to develop a great corporate culture. This month, we took a dive into a book that is significantly more process-oriented: Fierce Conversations.

Delivering Happiness Book Commentary – Fostering Company Culture

This is the second post here on the Xenium blog on Tony Hsieh’s Delivering Happiness, a book which describes how the famous company culture of Zappos acted as the primary factor in its success. Hsieh, CEO of Zappos, draws a deep connection between the culture of Zappos and the way in which it promotes customer service.

‘Delivering Happiness’ Book Commentary – HR and Company Culture

Delivering Happiness, by Zappos CEO Tony Hsieh, describes his early entrepreneurial life and the founding of Zappos.

When it comes down to the most professional aspect of the text, Hsieh discusses the central role customer service plays in the progression of his business. In delivering happiness to the customer, Hsieh finds substantial success.

Book Review: “Smart Trust: Creating Prosperity, Energy, and Joy in a Low-Trust World”

The Xenium Book Club kicked off their first discussion with Smart Trust: Creating Prosperity, Energy, and Joy in a Low-Trust World by Stephen M. R. Covey and Greg Link. We started with this book because many of us were already fans of the Coveys and knew we would have ample material in discussing this book over coffee.