by Allison Julander | Oct 19, 2015 | Human Resources
In a recent Harvard Business Review podcast and accompanying article, Peter Cappelli discusses a number of criticisms about human resources and expresses a need for HR to adapt and change to solve these issues. In response, Molly Kelley, Senior HR Business Partner at...
by Brandon Laws | May 23, 2012 | Book Review
This is the second post here on the Xenium blog on Tony Hsieh’s Delivering Happiness, a book which describes how the famous company culture of Zappos acted as the primary factor in its success. Hsieh, CEO of Zappos, draws a deep connection between the culture of...
by Brandon Laws | May 8, 2012 | Book Review
Delivering Happiness, by Zappos CEO Tony Hsieh, describes his early entrepreneurial life and the founding of Zappos. When it comes down to the most professional aspect of the text, Hsieh discusses the central role customer service plays in the progression of his...
