Many top leaders know that it takes a great culture to obtain and sustain high results in customer retention, staff retention, growth and profitability. But how does one create a culture that can deliver these results long-term? Find out soon enough!
Tag Archives: culture
A people centric culture is often fundamental to the success of an organization. Establishing a diverse and open environment where employees feel that they can express their individuality is an effective way to enhance engagement by giving them the control and freedom they desire to work smarter, harder and faster.
With the Olympics having ended earlier this month, research looking back on the impact of the experience is emerging. And some of this research covers the impact of the games on the workplace.
Molly Kelley, PHR, Human Resource Business Partner at Xenium HR, joins the Human Resources for Small Business podcast for a conversation on “Improving Organizational Culture through Employee Satisfaction Committees.”
This is the second post here on the Xenium blog on Tony Hsieh’s Delivering Happiness, a book which describes how the famous company culture of Zappos acted as the primary factor in its success. Hsieh, CEO of Zappos, draws a deep connection between the culture of Zappos and the way in which it promotes customer service.
Delivering Happiness, by Zappos CEO Tony Hsieh, describes his early entrepreneurial life and the founding of Zappos.
When it comes down to the most professional aspect of the text, Hsieh discusses the central role customer service plays in the progression of his business. In delivering happiness to the customer, Hsieh finds substantial success.
A glance at the Jobs section of your city on Craigslist or similar site will reveal many bland job posts. They often annoy potential applicants or don’t catch the interest of the job-seeker at all.