Moving from Conflict to Collaboration

Summary

Unproductive conflict has a high cost. It can damage relationships, reduce productivity, and inhibit creative problem solving and innovation. Avoiding conflict altogether rarely produces positive outcomes. As a leader you have the opportunity to help others develop productive strategies, and if needed, step in to facilitate resolution so teams can get back on track in achieving shared objectives. This begins with building and modeling your own collaborative relationships and by viewing conflict as an opportunity for improvement and connection.

 

Outcomes

  • Understand the root of conflict and the role you play
  • Acquire techniques to help uncover expectations and needs
  • Prevent triangulation and undermining others through productive conversations

 

Who will benefit

  • New and emerging leaders with little or no prior training or experience in managing others
  • Experienced managers interested in continuous improvement and honing skills
  • HR professionals and organizational leaders looking to develop or enhance performance and relationships

Interested in providing this session to your group of managers?

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