Moving from Conflict to Collaboration

Summary

Unproductive conflict has a high cost. It can damage relationships, reduce productivity, and inhibit creative problem solving and innovation. Avoiding conflict altogether rarely produces positive outcomes. As a leader you have the opportunity to help others develop productive strategies, and if needed, step in to facilitate resolution so teams can get back on track in achieving shared objectives. This begins with building and modeling your own collaborative relationships and by viewing conflict as an opportunity for improvement and connection.

 

Outcomes

  • Understand and identify sources of conflict
  • Examine your own conflict management style and make adjustments to achieve desired outcomes
  • Obtain a model with techniques for facilitating collaborative conflict resolution

 

Who will benefit

  • New and emerging leaders with little or no prior training or experience in managing others
  • Experienced managers interested in continuous improvement and honing skills
  • HR professionals, team leaders and other organizational leaders looking to develop or enhance collaboration

Interested in providing this session to your group of managers?

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