Email Etiquette & Professional Workplace Communication

Summary

Have you ever received an e-mail at work and wondered what the sender was really trying to say? What about those cute little smiley faces after every sentence? And who is LOL anyway? E-mail is a primary form of communication for many businesses, but when used incorrectly it can backfire as a communication tool. Attend this session to gain ground rules and effective uses of electronic communication in the workplace.

 

Objectives

    • Understanding of the benefits and pitfalls of electronic communication
    • Tips for professional and well-organized communication
    • Workplace policies and guidelines for managing employee communication

 

Who Will Benefit

  • Business professionals
  • Supervisors
  • Managers
  • HR staff

 

Interested in providing this session to your group of managers?

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