TRUDENTISTRY OF TIGARD
Number of Employees: 9
Internal HR: No
Xenium Service: HR Integrated
The Background
Before Xenium: Overwhelmed by the Details
“Business became much more complicated than when I started in the 80s,” Dr. Weinberg noted, adding that, “It seems that, today, it’s just not possible to do “everything” and still address what really matters: the patients. Payroll and compliance woes were overshadowing that critical relationship between doctor and patient.” That’s why Dr. Weinberg clearly needed an all-in-one solution to streamline and simplify these critical processes so she could get back to what she loved – treating patients.
TruDentistry of Tigard (formerly Susan Weinberg DMD and Associates) in Tigard, OR struggles with many of the same issues that most small businesses do. That’s why Dr. Weinberg decided to do something about it by outsourcing her payroll and HR services with Xenium.
Despite initial hesitation and wondering about whether it would make an impact on the business, Dr. Weinberg and her team were beyond pleased with the transformation the partnership provided. Read on to find out more about how Xenium gave this local dental practice the peace of mind they so desperately needed.
“Payroll and compliance woes were overshadowing that critical relationship between doctor and patient.”
The Impact
Peace of Mind
Security of knowing that her business is compliant and the complicated processes are being handled
Focus on the Business
More time to focus on her patients and the core aspects of her business
The Employer Challenge: Getting the Team Onboard with Xenium
Although Dr. Weinberg couldn’t deny Xenium’s perceived value, some of the team expressed concern that it would cost the practice too much money and that it wouldn’t offer any new or additional services as compared with ADP, their former payroll company.
However, once the office began using Xenium’s Payroll + HR Service model, Weinberg’s entire team was “sold.” From OSHA training to retirement account implementation to employee performance plans, the customer service was “fantastic.” Weinberg notes that Xenium hasn’t just made things easier, but that it’s “helped employees to become better employees.”
The Solution/Takeaway: Xenium Offers Peace of Mind
Weinberg recognizes that Xenium’s advisors make it possible to approach the complicated processes associated with payroll and compliance with federal law. So, when asked what words come to mind when she thinks of Xenium, she responded, “value” and “peace of mind [knowing] that all the T’s are going to be crossed and all the I’s are going to be dotted.”
Weinberg is also grateful that there is always someone to go to when she or her team has questions. She finds peace of mind in that Lacey Partipilo, her go-to resource for HR support at Xenium for the past eight years, is busy keeping up with compliance law so that Weinberg doesn’t have to.
Find the right level of support for your business.
Complete HR + Payroll
We are your team.
Most of our clients choose this path. Just as the name implies, we manage all of your critical HR + Payroll functions while increasing efficiency with our exclusive payroll software solution.
OR
Custom HR
We augment your team.
For businesses who want to continue using their existing payroll vendor, we create a custom package of HR services that provides expertise and support wherever it’s needed.
Here’s How it Works
1. Discovery
Share your concerns and get an expert evaluation of the steps needed to conquer your challenges with HR and payroll.
2. Implementation
Gain all of the guidance and support you need to conquer your HR challenges with proven, efficient systems and processes.
3. Growth
Earn the confidence, trust, and loyalty of your people and feel the positive impact on productivity as you focus on growing your business.
“During 2008, when Rich and I had to take a hard look at our business expenses and see how we could trim things, we didn’t even discuss taking Xenium out of the picture. It did not even cross our mind, there is just way too much value there.”
– Stevens Integrated Solutions
“When you are smaller, especially around 30 or 40 employees, you can’t really afford to hire a qualified full-time HR person. When you get into the black swan events – the random occurrences that lead to uncertainty – of employer liability, it’s unclear where potential lawsuits and responsibility exist, so that’s where having an outsourced HR company comes in really handy.”
– WET Labs